Hub Guides
Stakeholder communication
Client, exec, and vendor updates; expectation-setting — the #1 pain.
02 Field notes in this hub
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Stakeholder communicationAug 2026
How to Tell a Client Their Project Is Delayed (Without Losing Their Trust)
A four-part script for the delay conversation, and why calling before they ask is what actually protects the relationship.
Read →Stakeholder communicationJul 2026
The Client Update Template That Stops the "Where Are We?" Calls
A weekly update sent on a fixed day — not just when something breaks — is the single highest-leverage habit a remodeler can build. Here's the four-part structure, and why proactive beats reactive every time.
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Put it to work on a real plan.
Describe the project in plain language. Lilli drafts the plan, sequences the dependencies, and keeps everyone current.